Summary
This award celebrates the front-of-house legends - bursting with passion, energy, and excellence, they’re the moment-makers behind unforgettable guest and client experiences. Leading the charge in shifting culture from service to hospitality, they live and breathe our values, raising the bar, setting trends, and delivering truly standout experiences. Whether they’re serving, brewing, leading, or inspiring, they always go above and beyond, this is their moment to shine!
Questions
These are the questions you need to answer to nominate:
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What three words describe this person?
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How does this person live our values and create unforgettable moments in front of house? (min 150 words)
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What makes them a true front of house rockstar? (min 150 words)
Criteria
This person can be from any front of house role and at any level but does not include General Managers.
They will:
Be a true moment maker who consistently delivers outstanding hospitality.
Challenges the status quo and pushes for continuous improvement.
Is Wholeheartedly Positive. They inspire those around them, leading by example.
Builds strong relationships with colleagues and customers, making everyone feel valued.